Billing Policy
The Price
Hourly-As Directed Service
Flat Rate Service
Garage
Extras Stops
The garage location is not an exact address but the primary place where the vehicle usually stands (main Airport or major city).
Extras Stops
Gratuity
STC – Service Transportation Charge
Road Surcharges
Meet & Greet
Special Billing for FBOs (Private Planes).
Late Night Fee
Car Seats rental
Sanitation & Damage Fee
Wait Time
The grace period starts at the scheduled pickup time.
- Domestic Arrivals: 30 Minutes Free.
- International Arrivals: 60 Minutes Free.
- For Transfers and departures:
- Economy Class 5′, Business Class 10′, and Executive Class 15′.
Flight Diverted (To a different Airport while in final approach or less than 30′)
For executive and Business service classes, we allocate an extra Free wait time of 60′ minutes (Since landing at the diverted Airport). Passengers must inform us about any flight number change and if they want to make the driver wait, cancel, or rebook for a small fee.
Cancellation
- Airport or other fixed-price transfer Full charge + Any wait time and additional cost incurred
- International Arrivals: 60 Minutes Free.
- Hourly-As directed, service canceled before Dispatching Vehicle 100% of the booked service cost is based on hours.
- Hourly-As directed service is canceled when Vehicle is Dispatched /en route 100% of the reserved service cost is based on hours.
Modifications
Modification Charges: you will have to pay any increase in fares due to any new extras incurred, distance (For Transfer Rides), hours (for hourly rides) increase or (Only for Economy Service), and additional modification fee per occurrence. Modifications are billable and subject to availability and approval. For all rides with any Sedan or SUV with service within any major city in the United States, the minimum modification time is 2 hours for the executive service class or 4 hours for the business service class. For any Special Vehicle like Vans, Stretch, or Bus, and if the vehicle has been dispatched before pick up, any major local event (like Formula one, Super-Bowl, United Nations Week, etc.), a private event (Like a wedding, prom, parties, etc.), multivehicle bookings (when more than 3), or rides outside any U.S. major city or rides outside the United States the minimum modification time is 72 hours. Our Sedan Economy (Non-Refundable) allows modifications up to 24 hrs. before the actual pickup time.